Siren Boutique respects the privacy of our customers. To process your order, we need your name, address, telephone and credit card information. We do not collect any other information that you do not expressly provide, and we do not provide any of your information to any third party without your consent, except as necessary to process and deliver your order. Customers may return or exchange any unwanted merchandise within 14 days of purchase with the exception of jewelry, lingerie, hats, scarves, hair accessories, handbags, fragrances, beauty products, bridal gowns, customized orders and sale items, which may not be returned. Returned items must be in their original condition and must not have been worn, altered or washed. Returns and exchanges must be postmarked within 14 days of receipt. Please note that shipping and handling charges are non-refundable. Send returns or exchanges, insured, along with the original invoice and details on the reason for the return to: Siren Boutique Attn: Returns Department 224 Mamaroneck Avenue Mamaroneck, NY 10543 We cannot accept responsibility for lost packages without proof of delivery. For international shipping, or if your shipping needs are different from what we list on this website, please contact us by email at email@example.com or call us at (914) 777-2122. We will make our best effort to accomodate your needs. We are sorry, but we cannot ship to P.O. boxes.